Getting started
Connect an Outlook or Microsoft 365 mailbox
Outsquid connects to Outlook and Microsoft 365 with Microsoft sign-in. It works with personal Outlook accounts and Exchange-backed work or school accounts.
Connect
- Go to Mailboxes and click Connect mailbox.
- Choose Outlook.
- Sign in with the Microsoft account you want to send from and accept the requested permissions.
- You're returned to Outsquid and the mailbox appears in the list.
Work and school accounts
Some organizations only let an administrator approve new apps. If Microsoft says you need admin approval, ask your Microsoft 365 admin to approve Outsquid, then connect again.
What Outsquid can access
| Permission | Why |
|---|---|
Mail.Send | Send the emails in your campaigns |
Mail.ReadWrite | Find replies to your campaign emails and show them in your Outsquid inbox |
User.Read | Know which mailbox you connected |
offline_access | Stay connected without asking you to sign in again |
Reconnecting
If Microsoft stops accepting Outsquid's access — after a password change, or when an admin revokes it — the mailbox shows an error and you get an email asking you to reconnect. Its pending emails move to another active mailbox in the same campaign. Open Mailboxes, open the mailbox and click Reconnect account.
Last updated 2026-10-02Still stuck? Contact support