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Getting started

Connect an Outlook or Microsoft 365 mailbox

Outsquid connects to Outlook and Microsoft 365 with Microsoft sign-in. It works with personal Outlook accounts and Exchange-backed work or school accounts.

Connect

  1. Go to Mailboxes and click Connect mailbox.
  2. Choose Outlook.
  3. Sign in with the Microsoft account you want to send from and accept the requested permissions.
  4. You're returned to Outsquid and the mailbox appears in the list.

Work and school accounts

Some organizations only let an administrator approve new apps. If Microsoft says you need admin approval, ask your Microsoft 365 admin to approve Outsquid, then connect again.

What Outsquid can access

PermissionWhy
Mail.SendSend the emails in your campaigns
Mail.ReadWriteFind replies to your campaign emails and show them in your Outsquid inbox
User.ReadKnow which mailbox you connected
offline_accessStay connected without asking you to sign in again

Reconnecting

If Microsoft stops accepting Outsquid's access — after a password change, or when an admin revokes it — the mailbox shows an error and you get an email asking you to reconnect. Its pending emails move to another active mailbox in the same campaign. Open Mailboxes, open the mailbox and click Reconnect account.

Last updated 2026-10-02Still stuck? Contact support